By Tim Lazaroff on 5/31/2006 8:23 PM

Management and Leadership Development

Anger and stress in a corporate setting including Desk Rage has reached epidemic proportions in the United States, and the need for anger and stress management has never been greater.

As people move up the management ladder and Human Resource Departments promote from within, companies need to focus on the management and leadership competencies of the candidates. A component part of any comprehensive Management and Leadership program should contain Anger and Stress Management Training and within that training the focus should be on Managing Anger in the Workplace, Stress Management, Communications and Emotional Intelligence

A company’s focus today is to improve their organization’s overall performance they can achieve that by raising the standards of emotional intelligence in their existing and future Managers and Leaders.

Proactive learning and training are critical to the success and growth of any organization. As part of the commitment to Management...

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By Tim Lazaroff on 5/31/2006 8:22 PM

Being In Control

I recently came across a disturbing video clip that showed a group of women and a teenage girl involved in a discussion. Although what was said during that conversation was not clear, the end of conversation resulted in one woman being so angry she lost control of her emotions and punched the woman who was speaking to the teenaged girl in the face.

In today’s hectic world “being in control” of our emotions especially our anger has never taken more skill and effort. Losing control can lead to acts of aggression and violence as so clearly seen in this video clip.

According to recent statistics from the Federal Bureau of Investigation, one violent crime occurs in the United States every seventeen seconds, making interpersonal violence one of the most important public health problems.

While getting angry and losing control of our emotions at times doesn’t always lead to acts of aggression or violence, in today’s world it sadly often does. Loss of emotional control is frequently...

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By Tim Lazaroff on 5/31/2006 8:20 PM

Improving Communication

Lack of good communication skills is the cause of numerous problems and misunderstandings for many people. Poor communication skills can often lead to increased frustration levels and anger.

Good basic communication skills are important, not only in personal situations but in workplace environments as well and most people do not use them well, especially when it comes to non face to face communications.

In today’s fast paced personal and work environments, e-mails go unreplied to, telephone messages left unanswered, and when they do, a majority of the time the responses are rushed, brief and do not communicate the appropriate response, or information needed.

Lack of appropriate communication can leave people feeling frustrated which can lead to anger and often verbal or written confrontations. Good communication whether verbal or written requires skill, skill to understand the other person and skill to give out accurate and timely messages.

Good communication...

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